All servers are running stable
Improve your internet connection |
Stable ping, high speed and comfortable browsing — for gaming, streaming and everyday tasks.
Available for all devices
Connect on any device and enjoy stable, fast internet — at home, in the office or on the go.
Over 10 server locations worldwide
Choose the nearest server for minimal ping or connect to any available location
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Canada
115 ms
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USA
120 ms
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Brazil
160 ms
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Finland
28 ms
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Netherlands
42 ms
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Germany
35 ms
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Turkey
55 ms
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Russia
40 ms
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UAE
85 ms
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Kazakhstan
65 ms
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India
100 ms
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Japan
95 ms
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Singapore
110 ms
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Australia
140 ms
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+8
14 locations
Frequently asked questions
Our app also features an online support chat. Or message us on Telegram:
@vpnpotoksupport_botWhat is Potok?
Potok is a service that improves your internet connection. It provides stable ping, high speed, and a smooth online experience — for gaming, streaming, and everyday tasks.
What devices does Potok support?
Potok is available on Windows, macOS, iOS, Android, and Linux. You can download the app from the main page of the website.
How do I download the app on iOS?
The iOS app is available via TestFlight. The installation link can be found on the main page under the "Download" section.
How many server locations are available?
Over 14 locations worldwide: Russia, Finland, Netherlands, Germany, Turkey, Kazakhstan, UAE, India, Japan, Singapore, Australia, Canada, USA, and Brazil. Choose the nearest server for the lowest ping.
What payment methods are accepted?
Bank card, SBP (Russian fast payment system), Yandex Pay, and cryptocurrency.
What subscription plans are available?
We offer 3-day, 30-day, and 3-month+ subscriptions. Current pricing is listed in the "Tariffs" section on the website.
Can I get a refund?
Refunds are not available for 3-day and 30-day subscriptions. For subscriptions of 3 months or longer, a 30-day money-back guarantee applies — no questions asked. After 30 days, refund requests are reviewed on a case-by-case basis.
How do I request a refund?
Email support@potokservice.com with the subject "Refund." Include your order email, payment date and amount, and subscription type. If you paid with crypto, provide a USDT TRC20 address for the refund.
How long does a refund take?
Processing takes up to 10 business days. Funds are returned via the same payment method used for the purchase. Payment system fees may apply.
How do I contact support?
Telegram bot: @vpnpotoksupport_bot, in-app live chat, or email: support@potokservice.com.